Our site offers help on laser printer problems. We repair laser printers, We sell a small amount of refurbished laser printers.Serving Northern Virginia.
Keywords: Pilchuk, pilchuck, laser, printer, repair, pilchuk laser printer repair, Virginia, Sterling, Loudoun, Fairfax, HP, Hewlett Packard, Xerox
Interview Q&A
How long have you been in business?
We started in 1994 repairing computers, fax machines, copiers and printers. We focused in on Laser Printers a few years later and also picked up Large Format printers from HP in the process.
What is your primary product or service?
On site repair of Laser Printers and Large Format Printers previously known as Plotters.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I was a computer enthusiast from the Commodore 64 days, moved to Amiga computers, over to IBM compatibles and am now an Apple enthusiast. I found that repairing computers for a living was fun, but laser printer repair focuses in on a segment of the computer world that offers more control in creating a finite repair.
How do you differentiate yourself from other businesses in your category and area?
We are small. This allows us to better serve our customers. Our customers don't get lost in the shuffle. One phone call and you will know if your printer is repairable and if it is cost effective to do the repair.
How many locations do you have and do you have plans to expand?
One location. Almost all of our repairs are done on site.
What type of payments do you accept?
Checks,Visa, MasterCard, and American Express,
Which areas do you service?
We service all of Northern Virginia, We LOVE Loudoun County
Who owns your company or runs daily operations?
Mitch Pilchuk
What are your hours of operation?
9am to 5pm M-F